Email support
For support, email goodsoperator@gmail.com. Include the product name, purchase email, and a short description of the issue.
Need help accessing a good?
If a package page, download, or account library item is missing, send the purchase email and product name. If you have a Stripe receipt, include the receipt date or order details.
Billing or refund question?
For billing questions, duplicate purchases, or refund requests, include the purchase email, product name, and why you are requesting help. Refunds are reviewed under the GoodsOp Refund Policy.
Product file not opening?
Tell us which file or link is causing trouble, what device or app you are using, and what error you see. We will try to help you access the product or replace a broken delivery link.
Account issue?
If you created an account but do not see a purchase, make sure you are using the same email address used at checkout. If it still does not appear, contact support with the purchase email and the account email.
